North Central Regional Association of Assessing Officers
Annual Conference - June 15-17, 2008
Class Details

Monday, June 16th

Session 1
10:15 - 11:45

 Public Relations Rick Stuart, CAE
Class Summary Public Relations & Customer Service - Perception is everything! This 1 & 1/2 hour presentation will combine experience and humor to recognize challenges and responses for the types of problems encountered within the assessment office. The PowerPoint presentation will show do's and don'ts when dealing with difficult people and tips on making an effective presentation. This session was presented at the 2007 IAAO Annual Conference.
Speaker Background

Rick Stuart - graduated from NW Missouri State University in 1981 with a degree in accounting. He was elected as the first assessor of  Nodaway County, MO in 1981 and reelected in 1984. After that  Rick served as the deputy appraiser for Shawnee County, KS from 1986-1992. He then became the County Appraiser of Jefferson County, KS from 1992-2005.

Currently Risk is self employed Teaching, writing appraisal courses and workshops. He also is has his own consulting business.

Risk holds the CAE designation and served as an executive board member and as super-chair of professional development for IAAO. In this capacity he was responsible for the Education, Designation and Instructor Relations Committees. At present he is a senior IAAO instructor.

Some of Ricks accomplishments are:
Past President of the Kansas County Appraiser's Assn.
Twice Past President of the Kansas City Chapter of IAAO.
1996 & 1999 IAAO Distinguished Assessment Jurisdiction Award Winner
2003 IAAO Public Information Program Award Winner.
2003 IAAO Donehoo Essay Award Winner.
2005 IAAO Clifford B. Allen Most Valuable Member Award Winner.

Rick has written and published several articles.
He Developed and teaches various one and two-day appraisal workshops.
He authored the IAAO one-day forum #937 - Public Relations and Customer Service.
He Co-authored the section on Public Relations for the new IAAO Textbook.
and he has been published (5) times in the IAAO ASSESSMENT JOURNAL & FAIR & EQUITABLE.
Local Host Committee  Chairperson: 
Steve Miner 
City Assessor
7725 W. North Avenue
Wauwatosa, WI 53213
Telephone: (414) 479-8969
Fax:           (414) 479-8972
E Mail: sminer@wauwatosa.net 		Education Chairperson: 
Scott Winter 
Assistant Supervising Assessor
City of Milwaukee
200 E Wells St Room 507
Milwaukee, WI 53202
Telephone: (414) 286-3137
Fax:           (414) 286-8447
E Mail: SWINTE@milwaukee.gov		 Silent Auction Chairperson:
Wesley T. Little
Midwest Appraisals & Tax Consultants
P.O. Box 374
Poplar, WI 54864
Telephone: (715) 399-8354
Fax:           NA
E Mail: wesley076@centurytel.net

 

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